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Privacy Policy

Privacy Policy 

Welcome to The Refinery Aesthetics & Wellness (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.therefineryaestheticsanddriplounge] or receive services at our location.

By using our site or submitting personal information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: your name, email address, phone number, or other identifying details submitted through our booking, contact, or consultation forms.

  • Health Information: information you voluntarily provide related to treatments, allergies, medications, or health history.

  • Payment Information: billing details collected through secure, third-party payment processors.

  • Automatically Collected Data: cookies, browser type, IP address, and website usage statistics used to improve site performance and user experience.

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments or consultations.

  • Communicate with you about services, promotions, or updates.

  • Maintain accurate records for treatments and consents.

  • Improve our website, client experience, and service offerings.

  • Comply with medical and legal obligations, including HIPAA and Texas privacy regulations.

How We Share Information

We do not sell, trade, or rent your personal information.
We may share information only with:

  • Licensed medical professionals working under our practice, including Dr. Robert Peterson, our Medical Director.

  • Service providers assisting in operations such as payment processing, scheduling, and email communication.

  • Regulatory or legal authorities if required by law or to protect client safety and our business interests.

All third parties are required to maintain confidentiality and comply with applicable data protection laws.

Data Protection and Security

We maintain administrative, technical, and physical safeguards to protect your information against unauthorized access or disclosure.
While we use secure systems and encryption methods, no method of transmission or storage online is completely secure.

Your Rights and Choices

You have the right to:

  • Request access, correction, or deletion of your personal data.

  • Withdraw consent for communications or data use.

  • Opt out of marketing emails by following the “unsubscribe” link.

To exercise your rights, please contact us at me.therefinery@gmail.com.

HIPAA Notice

If you are a patient receiving aesthetic or medical services, your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We safeguard PHI through secure recordkeeping, access controls, and professional confidentiality practices. PHI is used only for treatment, payment, or healthcare operations and is never disclosed without your authorization unless required by law.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
The Refinery Aesthetics & Wellness

mel.therefinery@gmail.com

832.922.8969
Under the Medical Direction of Dr. Robert Peterson

Cookie Notice

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. By continuing to use this site, you agree to our use of cookies as described in this Privacy Policy. You can adjust your browser settings to disable cookies at any time.

⚕️ HIPAA Disclaimer

Please do not submit personal health information through this website or contact forms. Protected health information (PHI) should only be shared during in-person visits or through our secure communication channels.
All medical services at The Refinery Aesthetics & Wellness, LLC. are provided under the medical direction of Dr. Robert Peterson, in compliance with HIPAA and applicable Texas privacy laws.

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